Privacy Policy

Professional Labor Group LLC, doing business as PLS Pros LLC (“PLS Pros,” “we,” “us,” or “our”)

Effective Date: 09/01/2026

PLS Pros respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including with respect to SMS/text communications.

1. Information We Collect

We may collect information you provide directly to us, including:

• Name, company name, and job title
• Phone number and email address
• Project or quote details you share with us
• Information submitted through our website contact or quote request forms

We may also collect limited technical information automatically when you visit our website (such as IP address, browser type, and pages visited) through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Communicate about active or upcoming projects, scheduling, and job-site coordination
• Provide customer support
• Improve our website and services
• Comply with legal obligations

3. SMS / Text Messaging

If you provide your mobile phone number to PLS Pros, we may contact you by SMS text message regarding quotes, scheduling, or active projects that you have already engaged us about. Specifically:

• We only send SMS messages to individuals who have provided their number to us in connection with a quote request, active project, or other direct interaction, and who have agreed in writing to be contacted by text.
• Message frequency. Message frequency varies depending on your project and communications with our team.
• Message and data rates. Message and data rates may apply, depending on your mobile carrier plan.
• Opt-out. You may reply STOP at any time to stop receiving text messages from us.
• Reply HELP for assistance, or contact us using the information in Section 7 below.
• No data sharing. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties. Text messaging originator opt-in data and consent will not be shared with any third parties.
• Cold outreach. We do not send unsolicited SMS messages to individuals we have no prior relationship with.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (for example, our phone/communications platform provider), solely to provide services on our behalf
• Government authorities, if required by law

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, or as required by law.

6. Your Choices

You may:

• Opt out of SMS messages at any time by replying STOP
• Contact us to ask what information we have about you or to request it be corrected or deleted, subject to applicable law

7. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Professional Labor Group LLC d/b/a PLS Pros LLC

1300 Windhorst Way

Greenwood, IN 46143

(317) 865-7757

Info@plspros.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.